Shipping Policy

Effective Date: July 2026

Thank you for shopping with The Chic Co. We are committed to providing a smooth shopping experience from the moment you place your order until it arrives at your doorstep. Please review our shipping policy below.

Order Processing

All orders are processed within 3–7 business days after payment has been successfully received and verified. Orders are processed Monday through Friday, excluding weekends and holidays.

Please note that processing time is separate from shipping time. During sales, holidays, or periods of high order volume, processing may take longer. If there is a significant delay with your order, we will notify you via email.

Shipping Methods & Delivery

Once your order has been processed, it will be shipped using the shipping method selected at checkout.

Estimated delivery times vary depending on the shipping carrier and destination. Delivery estimates are provided by the carrier and are not guaranteed.

After your order ships, you will receive a confirmation email containing your tracking information.

Shipping Rates

Shipping charges are calculated at checkout based on your shipping address, package weight, and selected shipping method.

From time to time, The Chic Co. may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. Please allow up to 24–48 hours for tracking information to become available.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is entered, please contact us immediately. If your order has not yet been processed, we will do our best to update the shipping information. Once an order has shipped, we cannot make changes to the delivery address.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, The Chic Co. is not responsible for lost, stolen, or delayed packages.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim. We will gladly assist by providing any shipping information needed.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number

• Photos of the damaged item(s)

• Photos of the shipping package

We will review your claim and work toward a satisfactory resolution.

International Shipping

At this time, The Chic Co. ships within the United States only.

Contact Us

If you have any questions about your order or shipping, please contact us.

The Chic Co.
Email: thechicco2026@gmail.com

Thank you for choosing The Chic Co. We appreciate your support and look forward to serving you with stylish, quality fashion.